Just 9% of consumers are satisfied with the in-store shopping experience, and just a touch more, 14%, feel the same about online shopping.
That’s a prime finding of an IBM study regarding consumer expectations and the growing
latest online shopping
Customers are willing to wait longer for delivery when they shop in store showroom vs. online: IU News
BLOOMINGTON, Ind. — Nearly a decade ago, Fei Gao predicted in his research that having online shoppers pick up their purchases at a local store could help retailers head off the so-called “retail apocalypse” — the notion that online shopping